知名醫療耗材集團 集團資訊主管

Role Purpose 

Acting as the critical bridge between local business and group/regional IT, to ensure that all SAP and retail application systems are maintained, optimized, and aligned with both regional and global IT guidelines.  

Key Responsibilities 

• Ensure that ERP (SAP), POS, Retail Applications operate efficiently. 

• Manage configurations, upgrades, and troubleshooting in coordination with users and regional/group IT. 

• Log and track all incidents via the ticketing system, performing root cause analysis for timely resolution. 

• Support application-related projects, providing technical input for regional rollouts and local deployments. 

• Ensure all system changes align with corporate standards, governance, and Group IT security. 

• Maintain comprehensive technical documentation, procedures, and user guides. 

Technical Skills: 

1. Proven expertise in SAP Retail 

2. Proficiency in SQL / PL-SQL and ERP application management. 

3. Strong ability to translate business needs into technical actions. 

4. Soft Skills: Effective communication skills for working within a matrix reporting line; detail-oriented and capable of managing multiple priorities.

About the Role 

We are looking for an IT Operations Contractor to support our local business with day-to-day IT needs. In this role, you’ll ensure smooth and secure IT operations, provide hands-on technical support, and collaborate with regional and global IT teams.  

Key Responsibilities 

1. Provide day-to-day IT support for users, systems, and applications. 

2. Maintain and troubleshoot network infrastructure, PCs, mobile devices, POS systems, printers, and scanners. 

3. Ensure smooth operation of retail systems. 

4. Perform system updates, patching, and firmware upgrades as needed. 

5. Assist with IT procurement, asset tracking, and vendor coordination. 

6. Support IT projects such as local initiatives, store, renovation, and retail events. 

7. Provide in-store support during business hours, with flexibility for urgent after-hours needs. 

What we’re Looking For 

1. Experience in IT operations or technical support roles. 

2. Knowledge of Microsoft Windows, Office 365, Teams, and basic networking. 

3. Familiarity with retail IT systems (such as POS) is a plus. 

4. Strong troubleshooting skills and a hands-on, proactive approach. 

5. Good communication and collaboration skills. 

6. Ability to manage multiple priorities and deliver under pressure. 

Who you’ll Work With 

You’ll report to the Local IT Manager and work closely with: 

1. Local business teams and end users 

2. Regional and Global IT colleagues 

3. External vendors and service providers

*此為派遣職缺，有意者請投遞* 

【工作內容】 

IT專案經理/AI Agent 工程師 

一、維運「全球市場脈動雷達網」 

1. 該網站委外合作商之管理、 

2. 該系統資安管理 

3. 系統UX與UI之設計與優化管理 

4. 規劃與建置資料流程，整合內外部數據來源 

5. 協助建立資料視覺化圖表 

6. 參與資料應用模組開發，如機器學習模型丶推薦系統、LLM 應用等（具實務經驗佳） 。 

二、其他主管交辦事項 

【專長及條件】 

1. 商管、數學統計、資訊工程等相關系所畢業 

2. 熟悉資料庫建置與管理 

3. 熟悉ETL工具或自動化流程設計經驗 

4. 具備RESTful API資料串接能力 

5. 具備n8n、機器學習、推薦系統、大型語言模型( LLM )等AI應用經驗者佳