義大利廚房 副主廚 Bencotto Italian Kitchen Sous Chef

Embodying the spirit of a modern restaurant, Café Un Deux Trois offers seasonal a la carte and set menus. Café Un Deux Trois also features PAGES, a lifestyle boutique shop. 

位於酒店五樓的文華Café為將現代時尚的餐廳，提供多樣化的單點美饌及主廚精選套餐。充滿現代感與悠閒的用餐環境，另可容納32位貴賓的私人包廂，適於朋友同樂、家人相聚或商務洽談的最佳首選。 

• Introduce and recommend menu to guest. 

• Taking order and deliver service 

• Table service during dining 

• Preparation before dining and tableware wipeness 

•Ensure the quality and plating of cuisine 

• 菜單內容介紹與推薦 

• 點餐及送餐服務 

• 顧客用餐時桌邊服務 

• 送餐前準備和餐後餐具擦拭、整理 

• 確保餐點的品質及餐前的擺設

「Bencotto」為義大利餐廳，以充滿巧思的精湛料理搭配獲奬美酒及不含酒精的特色飲品，提供賓客摩登時尚的當代義式珍饈。 

•協助顧客訂位服務 

•聯繫確認顧客用餐需求 

•現場顧客關係維護及帶位 

•餐點介紹及推薦 

•餐廳文書作業處理

•Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. 

•To provide a courteous and professional service following at all times. 

•Ensure full knowledge and understand of LQE is delivered to the gussets at all times.  

•To maintain good working relationships with your own colleagues, and all other departments. 

•To have a complete understanding of and adhere to the hotel‘s policy relating to fire, hygiene health and safety 

•To maintain a high standard of personal appearance and hygiene at all times.

客房餐飲服務為國際五星級飯店服務指標，提供住客於房內體驗多元且精緻的餐飲饗宴。 

輪職大夜班享大夜津貼。 

工作內容： 

• 遞送迎賓贈禮至客房 

• 負責客房的餐飲相關需求（ 點餐、送餐及收餐） 

• 送餐前準備和餐後餐具擦拭、整理 

• 文書處理如結帳、對帳及印報表 

• 協助客房的餐飲相關需求並提供有效的解決方式 

• 具備餐飲方面的相關知識 

• 在合理的時間範圍內將餐點準時送至客房 

• 接聽電話點餐並有效率地與廚房聯繫及取餐 

• 確保餐點的品質及餐前的擺設

•完成主管交代的的工作並協助其他單位或區域 

•提供給廚房專業支援 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。 

•協助整體廚房相關事宜，掌握食物的品質 

•遵守廚房的製造過程符合HACCP規範 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Provide professional support to the Kitchen 

•Maintain a high standard of all food preparation and service, according to the standards required by the management. 

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

客房餐飲服務為國際五星級飯店服務指標，提供住客於房內體驗多元且精緻的餐飲饗宴。 

工作內容： 

• 遞送迎賓贈禮至客房 

• 負責客房的餐飲相關需求（ 點餐、送餐及收餐） 

• 送餐前準備和餐後餐具擦拭、整理 

• 文書處理如結帳、對帳及印報表 

• 協助客房的餐飲相關需求並提供有效的解決方式 

• 具備餐飲方面的相關知識 

• 在合理的時間範圍內將餐點準時送至客房 

• 接聽電話點餐並有效率地與廚房聯繫及取餐 

• 確保餐點的品質及餐前的擺設

• 雅閣中餐廳為連續8年獲得米其林一星粵式料理餐廳。由廚藝精湛的主廚團隊，精選臺灣寶島在地食材，以其底蘊深厚的傳統手藝，卓越呈現正宗的粵菜經典佳餚，將菜餚本身最純粹細膩的精隨完美演繹，引領賓客以味蕾穿越極致美饌殿堂。 

• 菜單內容介紹與推薦 

• 點餐及送餐服務 

• 顧客用餐時桌邊服務 

• 送餐前準備和餐後餐具擦拭、整理 

• 確保餐點的品質及餐前的擺設

• 完成主管交代的的工作並協助其他單位或區域 

• 提供給廚房專業支援 

• 依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

• 協助整體廚房相關事宜，掌握食物的品質 

• 遵守廚房的製造過程符合HACCP規範 

• Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

• Provide professional support to the Kitchen 

• Maintain a high standard of all food preparation and service, according to the standards required by the management.  

• Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

協助餐廳/文華餅房提供現場餐飲/銷售服務。 

餐廳兼職工作內容： 

• 確保餐點的品質及餐前的擺設 

• 送餐前準備和餐後餐具擦拭、整理 

• 走餐送餐服務 

文華餅房兼職工作內容： 

• 西點介紹、販售 

• 包裝、結帳 

各餐廳工作時段:  

• 文華餅房 9:00-22:00 

• 青隅 10:00-19:30 

• 文華Cafe 7:00-12:00 

• Bencotto 12:00-15:30 / 18:00-22:30 

• 雅閣餐廳 12:00-15:30 / 17:30-22:00 

• M.O. Bar 16:00-02:00

• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. 

• To provide a courteous and professional service following at all times. 

• Ensure full knowledge and understand of LQE is delivered to the gussets at all times.  

• To maintain good working relationships with your own colleagues, and all other departments. 

• To have a complete understanding of and adhere to the hotel‘s policy relating to fire, hygiene health and safety 

• To maintain a high standard of personal appearance and hygiene at all times.

• 碗盤清洗 

• 鍋子清洗 

• 垃圾清潔 

• 設備維護 

• 實行餐務主管派任的工作

1.臥房、起居室、浴室等環境的清潔打掃 

2.按主管指定之公共區域清潔，保養 

月休八天，三節獎金，享有伙食津貼，勞建保，生日禮金，供早餐 ，(達標績效業績獎金)

• 碗盤清洗 

• 鍋子清洗 

• 垃圾清潔 

• 設備維護 

• 實行餐務主管派任的工作

協助客人泊車，規劃並調度停車位置。

＊特別說明一：必須具備基礎外語（英語或日語）溝通能力。 

＊特別說明二：此職務有必要時需配合輪值夜班櫃檯（需值過夜班）。 

1. 櫃檯招待、出納、入住及退房等手續。 

2. 旅客服務、連繫各類廠商與合作各網路平台。 

3. 工作地點近南京復興捷運站約500公尺。 

4. 公司福利：附員工伙食、語言BONUS、業績獎金、當月生日禮金、員工旅遊獎勵金、年資加級、年終獎金等。 

5. 上班及休假為排班制。

＊特別說明一：必須具備基礎外語（英語或日語）溝通能力。 

＊特別說明二：此職務為固定夜班（需值過夜班）。 

1. 櫃檯招待、出納、入住及退房等手續。 

2. 旅客服務、連繫各類廠商與合作各網路平台。 

3. 工作地點近南京復興捷運站約500公尺。 

4. 公司福利：附員工伙食、語言BONUS、業績獎金、當月生日禮金、員工旅遊獎勵金、年資加級、年終獎金等。 

5. 上班及休假為排班制。

水療與健身房副理能夠掌控和管理水療中心、健身房及泳池正常運營，同時具備獨自處理客人投訴。協助水療總監/經理管理和提升員工，能夠有面試、培訓、計畫、監督員工表現、紀律和完成所有員工考勤的能力，能夠熟練操作電腦和辦公軟體，知道如何去分析水療及健身房營業額指數和水療及健身房針對的客人類型，參與水療季節性促銷的設計, 清楚如何建立客戶關係保持客戶粘性. 

1.協助水療總監管理和提升員工。 

2.出色的銷售技巧，能抓住所有潛在的業務，協助水療總監完成每月預算。 

3.瞭解富比士五星水療標準， 培訓員工， 貫徹執行確保運營的順暢。 

4.能夠負責所有部門相關物資和資產的管理，包括採購、庫存、倉儲和成本有效使用，根據標準以確保順利運作。 

5.有良好的跨部門溝通能力，協助完成部門活動提供專業的支持。 

6.能夠接受水療中心及健身房所有不同崗位的培訓。 

7.在任何緊急或不安全的情況下都要做出適當的反應。 

8.能夠持續的交接重要資訊給到水療總監。 

9.具備預見風險的能力，確保避免不必要的損失。 

The Assistant Spa & Wellness Manager will cover and manage the spa, pool, and gym daily operation, handle guest complaints by themselves, and assist the Director of Spa & Wellness / Spa & Wellness manager with supervising, managing, and growing all recreation staff. Have the ability to interview, train, schedule, monitor employee performance, discipline, and complete payroll for all personnel who report to him/her. Assistant Spa & Wellness Manager have a good mastery of computer and any office software and knows about how to analyze spa revenue statistics and spa guest type. Creating spa seasonal promotions, knowing how to build customer relationships and keep customers engaged. 

1. Assist the Director of the Spa with the supervision, management, and growth of all Spa staff 

2. Excellent sales skills to capture all potential business and assist the spa Director in meeting the monthly budget. 

3. Understand Forbes 5 Star Spa standards, train staff and implement them to ensure smooth operation. 

4. The ability to be responsible for the administration of goods, requisitions, inventories, storage, and cost-effective usage of all department related materials and assets, according to Standards to ensure smooth operation. 

5. Good cross-departmental communication skills to assist in completing departmental activities and to ensure a supporting team of professionals. 

6. The ability to be cross-trained in all functions of The Spa and gym. 

7. The ability to respond properly in any Resort emergency or unsafe situation. 

8. The ability to maintain a log with important information to be passed on to the Director of Spa & Wellness / Spa & Wellness manager. 

9. The ability to anticipate risks to ensure that unnecessary losses are avoided.

1.訂房/住宿/退房作業 

2.具學習意願、服務熱忱 

3.基本觀光旅遊會話英或日文聽 

4.具飯店櫃檯經驗者佳

1.飯店房間的清理打掃 

2.更換床單 

3.清潔浴室，補充衛浴用品 

4.房間的消毒 

5.協助其他區域的清潔作業

1.飯店客房打掃清潔 

2.具經驗者佳 

3.享勞健保、三節獎金、年終獎金、退休金