【台北101｜國際地標職場】910 - 信託產品科助理

Key Responsibilities: 

Client Management & Growth: Serve as a primary client contact, addressing inquiries, managing escalations, and supporting Senior Relationship Managers in portfolio management. Drive client acquisition and onboarding, leveraging Citi‘s global insights and solutions. 

Financial & Credit Analysis: Assist with comprehensive client relationship analysis, including credit application write-ups, financial spreading, deal structuring, and documentation. Administer credit relationships, ensuring adherence to institutional policies. 

Operational Support & Compliance: Facilitate product implementation, manage client onboarding processes, and maintain CRM data. Ensure strict adherence to global KYC standards and compliance deliverables. 

Collaboration: Build strong internal ties with global Commercial Banking teams, product teams (Cash Sales, Trade Finance, Markets), and Underwriting/Risk teams to deliver integrated client solutions and share best practices. 

Risk Management: Proactively assess and mitigate risks in business decisions, ensuring compliance with laws, policies, and ethical standards to safeguard Citi‘s reputation and assets. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

1.負責授信案件風險審查與授信品質控管。 

2.進行客戶營運信用調查、財務分析、產業分析等並提供徵信報告。 

3.撰寫客觀、精準的徵信報告，供審查部門與高層決策。 

4.評估客戶所處產業的景氣循環，並進行實地查訪以確認營運實況。 

※本職缺歡迎身障人士主動投遞履歷應徵

1.協助私人銀行顧問服務高資產客戶，進行客戶審查、風險屬性評估。 

2.協助私人銀行顧問進行客戶接待及問題回覆。 

3.協助客戶辦理金融商品相關作業。 

※本職缺歡迎身障人士主動投遞履歷應徵

In this role, you’re expected to:  

Create customized transaction services reports based on data analysis 

Monitor and research errors to ensure adherence to audit and control policies 

Resolve transaction services issues and use technical expertise/ judgment to conduct complex analysis 

Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors 

Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade operations team interacts with others business unites in accomplishing objectives 

Assist with providing informal guidance or on-the-job-training to new team members as required 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Key Responsibilities 

Executes, aligned with global and regional strategies, all responsibilities regarding underwriting, including, but not limited to: 

Adoption of leading practices in regulatory-driven credit analysis, underwriting, and monitoring, including the end-to-end underwriting process, from early origination discussions to development of credit approval memos 

Drafting of Credit Approval Memo (CAM) packages including but not limited to ensuring they are complete and accurate 

Conducting initial financial analysis, due diligence, projection modeling, stress testing, risk ratings and other in-depth analysis 

Support relationships with key stakeholders in Banking and Risk and with key Regulators, Internal Audit, and control functions 

Support ICM Underwriting organization on strategic initiatives /projects as required 

Risk Management Experience: 

Experience in and exposure to global credit risk management standards 

Ability to understand financing and product structures 

Ability to assess financial and industry data to conduct credit assessment 

Able to discuss and address issues associated with the allocation of risk assets and risk capital in partnership with stakeholders and product organizations. 

Client Relationships / Business Partnership: 

Ability to understand nuances of local markets, local regulation, and the capabilities and practices of competitors 

Navigates organizational complexity and breaks silos 

Creates and sustains a network of strong partnerships with the business in all segments & geographies and other risk functions 

Provides well-reasoned, balanced assessments of risk/return trade-offs associated with transactions and client relationships

Key Responsibilities 

Executes, aligned with global and regional strategies, all responsibilities regarding underwriting, including, but not limited to: 

Adoption of leading practices in credit analysis, underwriting, and monitoring, including the end-to-end underwriting process, from early origination discussions to development of credit approval memos 

Drafting of Credit Approval Memo (CAM) packages including but not limited to ensuring they are complete and accurate 

Conducting initial financial analysis, due diligence, projection modeling, stress testing, risk ratings and other in-depth analysis 

Support relationships with key stakeholders in Banking and Risk and with key Regulators, Internal Audit, and control functions 

Support ICM Underwriting organization on strategic initiatives /projects as required 

Risk Management Experience: 

Experience in and exposure to global credit risk management standards 

Ability to understand financing and product structures 

Ability to assess financial and industry data to conduct credit assessment 

Able to discuss and address issues associated with the allocation of risk assets and risk capital in partnership with stakeholders and product organizations. 

Client Relationships / Business Partnership: 

Ability to understand nuances of local markets, local regulation, and the capabilities and practices of competitors 

Navigates organizational complexity and breaks silos 

Creates and sustains a network of strong partnerships with the business in all segments & geographies and other risk functions 

Provides well-reasoned, balanced assessments of risk/return trade-offs associated with transactions and client relationships

In this role, you’re expected to:  

Identify and implement process improves of the securities and derivatives settlement process using data analysis tools and methodologies 

Complete operational tasks focused on administering defined procedures, analyses and report preparation 

Analyze data and make recommendations for the launch of new products and services or upgraded platforms 

Minimize risk to the bank by monitoring errors and suggesting solutions that reduce errors, and ensure adherence to audit and control policies 

Identify policy gaps and propose efforts to streamline the securities and derivatives settlement processes 

Monitor, analyze and evaluate processes and data to ensure the accuracy and quality of completed settlement tasks 

Maintain an in-depth understanding of how the team collaborates with other areas in accomplishing assigned tasks 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Responsibilities: 

Process securities transactions, provide analytic input for traders and aid in review of derivative products 

Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations 

Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 

Participate in the implementation of assigned projects, including new products, services and upgrades to platforms 

Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes 

Monitor and provide solutions to errors to minimize risk to the bank 

Provide informal guidance, and/or on the job training to new team members 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Process securities transactions, provide analytic input for traders and aid in review of derivative products 

Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations 

Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 

Participate in the implementation of assigned projects, including new products, services and upgrades to platforms 

Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes 

Monitor and provide solutions to errors to minimize risk to the bank 

Provide informal guidance, and/or on the job training to new team members 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Review market announcements related to corporate action events within TWSE MOPS. 

Verify and approve announcements created by the maker, conduct entitlement reconciliation reviews, and perform payment reconciliation reviews. Investigate and resolve any discrepancies or breaks. 

Follow up on voluntary corporate action events to ensure all instructions are executed accurately and timely. 

Participate in the implementation of assigned projects, including new products and services. This involves gathering requirements, participating in system testing, and escalating any issues to the technology team. 

Monitor daily checklist and EOD process to ensure there is no missing items 

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm‘s reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

In this role, you’re expected to:  

Process securities transactions, provide analytic input for traders and aid in review of derivative products 

Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership 

Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services 

Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements 

Escalate transaction processing issues to the appropriate department and collaborate on a solution 

Design and analyze moderately complex reports, in coordination with standards set by direct leadership 

Assist with control activities, and the launch of new products and services 

Ensure processes adhere to audit and control policies 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Responsibilities: 

Identify project resources, monitor work and budget, and mitigate risks v 

Ensure satisfactory completion of daily project operations in backing of existing and new clients, including all regulatory requirements 

Develop, implement and track appropriate KPIs (key performance indicator) and SLAs (service level agreement) for the group 

Recommend and implement new systems and enhancements to securities processing procedures 

Provide an in-depth analysis and develop solutions to issues related to securities processing or hedge fund activities 

Conduct discovery and due diligence activities with clients to meet their needs 

Assess service quality and identify areas for improvement 

Advise and coach new/lower level personnel 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Inter Bank Remittance -domestic payment /return payment processing. 

Tax payment processing. 

Follow up pending items and resolve various issues. Handle customer/non-customer online service inquiries and offline investigation. 

Follow procedures and controls required. 

Provide feedback on project related activities. 

Conduct UAT/PROD testing if required. 

Support management for administrative functions. 

To perform sanction disposition.

In this role, you’re expected to:  

Process and complete settlement of daily transactions instructed by clients 

Daily reconciliation of general ledger balances to the sub-ledger 

Preparation of reconciliation package 

Identify and clear accounting exceptions and mismatched items 

Analyze reoccurring issues and assist in developing process improvements 

Monitoring status of aged breaks on balance sheet accounts 

Exercise sound judgement regarding the proper application of accounting principles to reconciliations 

Effectively communicate with team members, management and business partners 

Respond to Balance Sheet Substantiation team requests for information 

Ensure financial reporting deadlines are met 

Participate in and/or lead projects as assigned 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices 

Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.) 

Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor 

Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy 

Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards 

Maintain BSU tool 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Process clearance and settlement of Taiwan cash securities transactions 

Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations 

Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 

Participate in the implementation of assigned projects, including new products, services and upgrades to platforms 

Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes 

Monitor and provide solutions to errors to minimize risk to the firm 

Provide informal guidance, and/or on the job training to new team members 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Client Services: 

Serve as a primary point of contact for internal and external client inquiries via email and phone, providing timely and accurate resolutions with regards to pre/post trade issues and enquiries. 

Trade Lifecycle Management: 

Resolve complex process problems in global and local systems which require an in-depth evaluation of basic securities processing procedures and industry standards. 

Process pre trade/trade capture, allocations, confirmations/affiliations, FOBO/P&L reconciliation, and client service. 

System & Data Integrity: 

Oversee the set-up of new client, while representing a securities processing team, and acting as the analytical and procedural expert. 

Serve as analytical or procedural expert for securities processing deliverables/initiatives. 

Assist with the development of new techniques and streamlining trade processing activities. 

Regulatory & Exchange Reporting: 

Prepare and submit mandatory reporting to the exchange, including Day Trading and Omnibus allocation, ensuring full compliance with regulatory requirements. 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital, Technology & Communications, Consumer and Healthcare. 

The primary responsibility of the Associate will be, in cooperation with the Senior Relationship Managers, servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients. 

Responsibilities: 

Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution. 

Support Senior Relationship manager in management of assigned portfolio of clients. 

Work closely with Senior Relationship Managers to ensure we provide a ‘Client First‘ approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients. 

In cooperation with Senior Relationship Manager calls on clients and maximise ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions. 

Monitor and support products’ implementation processes, clients on-boarding process and manage sales CRM platform. 

Liaise with Relationship Associate to ensure adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met. 

Develops and maintains strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical, CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting / Risk teams. 

Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes. 

Understand key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. 

Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients’ acquisition. 

Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver ‘best in class‘ relationship management to new and existing clients. 

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

1.負責企業網銀系統功能規劃及優化。 

2.熟捻企業客戶金融服務流程，改善企業網銀系統提升用戶體驗。 

3.蒐集研究國內外金融科技、電子銀行、數位金融之創新功能與發展趨勢，提案並轉化為執行方案。 

※本職缺歡迎身障人士主動投遞履歷應徵

1.監督/覆核/執行日常市場風險管理工作(金融商品評價、限額控管、管理報表製作、價格偏離檢查…) 

2.市場風險相關會議/專案之參與/呈報/決策 

3.其它部門間市場風險相關控管工作之溝通與協調 

4.上級主管各項交辦任務 

※本職缺歡迎身障人士主動投遞履歷應徵